Does ed33 sell my personal data to third parties?

No, ed33 never sells or rents your personal information to any third party. Only limited data is shared with partners strictly necessary to provide our services, and they are held to the same privacy standards.

How secure is my data?

Your data is protected with 256-bit SSL encryption, AES-256 storage encryption, and multi-layered firewalls. Regular security audits and 24/7 monitoring ensure any threat is addressed immediately.

Can I request deletion of my data?

Yes, you can request deletion of your data at any time. However, certain information (such as transaction history) must be retained for a specified period due to legal obligations. Please contact our support team for assistance.

Does ed33 use cookies?

Yes, ed33 uses cookies for session management, security, and platform improvement. Cookies other than essential ones can be managed through your browser settings.

ed33 | Privacy Policy — Your Data, Handled With Care

Q: How will I know if the Privacy Policy changes?

If significant changes are made to the Privacy Policy, you will be notified via SMS to your registered mobile number or through an in-app notification. You can always check the date of the latest update at the top of this page.

The ed33 Privacy Policy ("Policy") applies to all users of the ed33 platform. It explains how your personal data is collected, how it is used, and how it is kept secure. By registering or using the ed33 platform, you are considered to have accepted this Privacy Policy.

We believe privacy is a fundamental right. That is why ed33 follows the highest standards of technology and policy to protect your data. Contact our support team with any questions.

1

What Personal Information Is Collected

Ed33 only collects information that is necessary to provide its services. We do not collect unnecessary or excessive data. The list below details the types of information collected.

Type of Information	Description	Requirements
Identity Information	Full name, date of birth, National ID number	Mandatory
Contact Information	Mobile number, email address	Mandatory
Financial Information	Mobile banking number (bKash/Nagad/Rocket), transaction history	Mandatory
Device Information	IP address, browser type, operating system	Automatic
Usage Information	Gaming activity, login times, session data	Automatic
Verification Information	Copy of National ID, selfie (if required)	Upon request

ed33 never stores your full bank account number, password, or complete card number.

2

How Your Information Is Used

Ed33 uses collected data for specific and legitimate purposes only. Your information is never used in any way that violates this Privacy Policy.

For account creation, verification, and management.
To process deposits, withdrawals, and other financial transactions.
To prevent fraud, money laundering, and other illegal activities.
To provide customer service and support.
To send bonuses, promotions, and personalized offers (with your consent).
For platform security and technical improvements.
To meet legal obligations and comply with requests from regulatory bodies.
To monitor and support responsible gaming practices.

You can opt out of marketing and promotional communications at any time. Simply notify our support team and no further promotional messages will be sent.

3

Who Your Information Is Shared With

Ed33 does not sell your data to third parties. In certain limited circumstances, restricted information may be shared.

Payment Providers: Information is shared with bKash, Nagad, and Rocket only as necessary to process transactions.
Game Providers: Limited data is shared with licensed game software providers for the purpose of operating games.
Security Services: With trusted security providers for fraud prevention and identity verification.
Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
Accounting & Audit: Limited transaction data may be shared with auditors for financial audit purposes.

Important: When sharing information with third parties, ed33 ensures they adhere to equivalent privacy standards.

4

Data Protection Methods

Ed33 uses a multi-layered security system to protect your data, ensuring protection on both the technical and administrative fronts.

SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
Encrypted Storage: Stored data is protected with AES-256 encryption.
Two-Factor Verification: OTP verification is required for any suspicious login attempt.
Firewall Protection: Advanced firewall and DDoS protection systems remain active at all times.
Access Control: Only authorized personnel have access to specific data.
Regular Backups: Regular data backups are securely stored on protected servers.
Security Audits: Third-party security experts conduct audits every six months.

5

Cookie Policy

Ed33 uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

Essential Cookies: Essential for login sessions and security. These cannot be disabled.
Functional Cookies: To remember your preferences and settings.
Analytics Cookies: To analyze platform usage and improve our services.
Security Cookies: To detect and identify fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some services.

6

Your Data Rights

Under ed33's Privacy Policy, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

Right to Access Your Information

You have the right to know what information is stored about you.

Right to Correct Your Information

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that processing of your data be restricted in certain circumstances.

Data Portability

You have the right to receive a copy of your data in a designated format.

Right to Object

You may object to your information being used for marketing purposes.

7

Data Retention Period

Ed33 does not retain your data longer than necessary. Retention periods are determined based on the type and purpose of the data.

Account Information: Retained while the account is active and for up to 5 years after closure.
Transaction History: Retained for up to 7 years as required by legal obligations.
Login Logs: Retained for up to 12 months for security purposes.
Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Communication History: Support conversations are stored for up to 2 years.
Verification Documents: Retained for up to 5 years in accordance with regulatory requirements.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

8

Privacy Policy Updates

Ed33 reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified via SMS to your registered mobile number or through an in-app notification.

The updated policy takes effect from its publication date.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you object to the updated policy, you may request account closure.
The date of the latest update will always be shown at the top of this page.

Ed33's Privacy Policy & Data Protection

Table of Contents

256-bit SSL Encryption

No Sale of Data to Third Parties

Fully transparent policy

Regular Security Audits

Data Under Your Control

Immediate Data Breach Notification